The following list is provided to assist you with any informational questions you may have:
Billing Information
For any billing or insurance questions, please call (979) 314-2323 Option 5
To pay your CapRock Hospital or CapRock 24-Hour Emergency Care bill online, please visit our billing company’s website: http://360medicalbillingservices.com/
Please note if your date of service is after October 12, 2021 you will need to submit payment by phone or mail. You may continue to pay online if your date of service is before October 12, 2021.
We accept all major credit cards
Request Medical Records
For more information on how to request your medical records please visit our Request Records page
Required postings for:
CapRock 24-Hour Emergency Care
Texas HB 2041 (English)
Texas HB 2041 (Spanish)
CapRock Hospital
Pricing Transparency
Should I be seen at CapRock 24-Hour Emergency Care, CapRock Hospital, or an urgent care?
Please visit our FAQ page for more information about which location is best suited for your needs.
Other Important Links
Understanding HIPAA
http://www.hhs.gov/ocr/privacy/
American Association of Poison Control Centers
http://www.aapcc.org
Center for Disease Control and Prevention
http://www.cdc.gov/
Texas College of Emergency Physicians
http://www.texacep.org/
CIHQ Complaint Process
Download CIHQ Complaint Process PDF
No Surprise Act