Important Links

The following list is provided to assist you with any informational questions you may have:

Billing Information

For any billing or insurance questions, please call (979) 314-2323 Option 5

To pay your CapRock Hospital or CapRock 24-Hour Emergency Center bill online, please visit our billing company’s website: http://360medicalbillingservices.com/

Please note if your date of service is after October 12, 2021 you will need to submit payment by phone or mail. You may continue to pay online if your date of service is before October 12, 2021.

Request Medical Records

For more information on how to request your medical records please visit our Request Records page

Required postings for:

CapRock 24-Hour Emergency Center
Texas HB 2041 (English)

Texas HB 2041 (Spanish)

CapRock Hospital
Pricing Transparency

Should I be seen at CapRock 24-Hour Emergency Center, CapRock Hospital, or an urgent care?

Please visit our FAQ page for more information about which location is best suited for your needs.

Other Important Links

Understanding HIPAA
http://www.hhs.gov/ocr/privacy/
American Association of Poison Control Centers
http://www.aapcc.org
Center for Disease Control and Prevention
http://www.cdc.gov/
Texas College of Emergency Physicians
http://www.texacep.org/

CIHQ Complaint Process
Download CIHQ Complaint Process PDF

No Surprise Act

https://www.cms.gov/nosurprises